Feedback from Our Clients

Student Legal Services routinely solicits feedback from clients because we want to know if we helped and if we could do things better. Immediately below are some responses students have taken the time to write.


  • Denean knew exactly how to handle my case, even though it didn’t take place in Boulder court. She was very informative and incredibly helpful. She did a great job handling my case and helped me achieve the result I had hoped for.
  • He helped me through everything even emotionally, and guided me on how to handle legal issues.
  • Denean understood the employment contract that I was asking for help checking, and was able to explain to me in a clear way. She makes the hard language easy for me to understand.
  • Philip was very knowledgeable and easy to understand. I appreciated his patience and attentive listening.
  • She was very friendly and made me feel very comfortable and answered every question I had for her.
  • He gave me all the information I needed for my case plus extra helpful info.
  • Phillip was more helpful than a private attorney. I went to a few other attorneys before coming to him, and they all basically agreed that I was in serious legal trouble and there was no reason to fight the case. Phillip helped me realize the unfairness of the situation. It was a relief having an attorney with such a positive outlook and so much experience dealing with student DUI cases in Boulder County.
  • Philip bienvenus legal knowledge, solely, won my case for me.
  • Denean was of great help and she really knew what she was talking about.
  • My experience with CU Legal Services could not have been any more satisfying. Denean's legal advice was incredibly competent, and she was rather professional and comforting every step of the way. I had complete trust in her recommendations, and having her help me with my case allowed me to focus on my studies. I have come out of these series of events as a more understanding, mature, and responsible individual. I have immense gratitude for Denean, and the CU legal services office.
  • I was very impressed with the help that I received from student legal services. Phil was professional and empathetic with my situation. I feel that he brought his "A" game to my hearing and help me to succeed with an issue that was distracting me from my studies. Now I am able to concentrate once again on my research.
  • My discussion with Philip Bienvenu was very helpful.  He explained the legal definitions and processes and answered all of my questions.  It seemed to me that Mr. Bienvenu is familiar with all of the applicable laws and he seemed well acquainted with the nuances of the human side of the plea bargain process.  Talking with him, I understand this subset of the legal system better.  This case has been a burden for me mentally.  Having talked with Legal Services, I am able to put my questions to rest and I believe I will be able to focus more on my studies, and all other aspects of my life. Thank you very much for your assistance.
  • I can't thank you guys enough! You are all terrific. Your help with my legal problem was very competent and very professional. Couldn't have asked for better. Denean was definitely able to help me gain a better understanding of the legal system and my rights and duties. Denean did a great job of explaining our disposition and what steps to take. God, yes, the legal assistance provided by SLS helped me focus better on my studies. A BIG relief. I was quite satisfied with the outcome of my legal case. Glad that's over with. Denean and all you guys are the best! Thank you SO much!
  • I was very happy with the service I received from Student Legal Services. From meetings to courtroom proceedings I felt that I was very well represented throughout my legal situation. I was explained everything that I did not understand throughout the ordeal. Being represented by Student Legal Services reduced my concern about the issue while I went to school. I would most definitely recommend Denean Hill to anybody seeking legal advice/representation.
  • Philip Beinvenu was absolutely competent and professional.  I was made completely aware of the legal ramifications of my actions, court scenarios, and legal issues related to my incident. He went out of his way to explain in detail how things would most likely work out with my case. He was very helpful and clear with all of my questions and working through my paperwork. Furthermore, Philip was very helpful in guiding me to find appropriate community service for my issue, and also proved very helpful from long distance, as we kept in contact via over the summer.  Philip also did address the importance of focusing on studies and staying out of legal trouble in the future.  Lastly, I was satisfied with the outcome of my case, and yes, I felt very welcome and I was treated with respect at your legal office. Thank you for all of your help.
  • I thought it was very helpful. Helped me to center my argument and gain concrete knowledge. Student legal services would be my first starting point in any future debacles. Friendly and matter of fact. I really gain something from my appointment.
  • The legal help I received was extremely competent and professional at all times. I received more information than I expected to gain. My rights/duties were clearly understood by myself and if I ever had a questions the CU legal staff answered it clearly and made sure I understood the answer. During the entire legal proceeding, the legal assistance ensured me that they were handling everything and that I had nothing to worry about. Because of their professional legal assistance I was able to keep my GPA over a 3.0. I was extremely satisfied with the outcome of my legal case. I did not expect the outcome to be as good as it is. The legal services I received was the best I could have received from anywhere in the state. I am so blessed that a friend recommended the Student Legal Services to me. I did not feel ANY issue of insensitivity from the legal services office.
  • Your help with my legal problem was not only competent and professional, but student friendly and effective. I acquainted myself with new terms like "deffered sentences, convictions, plea bargain offers, probation officer" thanks to Student Legal Services. Your legal assistance helped me focus on school once the court dates had ceased to an end. (which is in full credit to Student Legal Services) I am satisfied, happy, relived with the outcome of my case. The office was never insensitive, but thoughtful and careful. Thank you Denean! Thank you Marcie! Thank you, Student Legal Services!
  • Deanna [Denean] is amazing and helped with every part of the process and was able to maintain great professionalism while keeping the situation calm and as relaxed as possible. I know that I couldn't have had the result that I have without her help. Al at Student Conduct and Deanna were able to explain the situation to me (I received a DWAI) and the process-- both areas that I was terrified of because I had never been in trouble before. Every question I had was met with a great answer. The steps were all explained thoroughly and I was able to find some calm during the time before the court hearing, during, and after. This happened during summer and I was not attending class. I am completely satisfied. People have been shocked by the outcome. The office was great and I felt no judgement for being there. THANK YOU VERY MUCH. Working with CU Student Legal Services made all of this so much better.
  • I felt your services offered exactly what I was looking for, an opportunity to better understand the process and feel at least am not alone out there after being tossed into this uncomfortable situation. Now I can go about my day with happier times, like, playing my guitar maybe?
  • I had a very positive experience with student legal services. The attorney I saw (Denean Hill) was professional and extremely knowledgeable. I feel that I have a much better understanding of my legal situation, and this is defiantly making it much easier for me to focus on my maymester class. The office staff, as well as Ms. Hill, was sensitive and professional. I would highly recommend your services.Thank you!
  • I found the help to be very professional and competent. I found comfort in the knowledgeable staff. After meeting with Student Legal Services, I came away with a more fluid understanding of the legal system, and my rights in certain situations. I found comfort in the experience of the attorney, thus allowing me to alleviate my stress and ultimately focus on school. I was relatively satisfied with the outcome of my legal case. Although it was not the best outcome, it was realistic. Everyone in the office was accomodating and welcoming when I came in. I'd just like to say thank you to all of the staff employed at the Office of Legal Services. I found their services to be very helpful and informative. Furthermore, as an "indigent" student, I greatly appreciated the affordable price. I hope this will be our last interaction.